This document outlines the terms and conditions for your Klarity account and its associated services, applicable whether accessed through the Klarity.health website or the Klarity mobile apps (available on iOS and Android). This legal agreement exists between you, the account holder, and Managed Self Limited trading as Klarity. These terms, in conjunction with the Privacy Policy and other relevant service terms, constitute the agreement. You can review these terms on the Klarity app or website at any time. To utilise the app’s full functionality, Internet connectivity is required. For a comprehensive understanding of your account, you may refer to our Frequently Asked Questions (FAQs). Use of the Klarity service through mobile applications is subject to the rules of the respective application stores (e.g., Apple App Store, Google Play). If you disagree with these terms, refrain from using the website or the app. Any revisions to this legal notice will be communicated via email to registered users.
WHAT IS A KLARITY ACCOUNT?
Klarity account provides access to our Android and iOS apps. By creating an account, you affirm that you have read and accepted these Terms & Conditions and our Privacy Policy.
OUR SERVICES
Chronic disease, cancer biological age and other Health Scores:
You can utilise the health score functionality to assess and enhance your general well-being. By sharing self-reported and wearable data anonymously, you enable personalised responses and recommendations based on referenced external research.
Personalised Health Plans:
Built on both propitiatory AI and Generative AI our personalised health plan uses the risk predictions to build comprehensive, personalised health plans.
Cancer Screening Programmes:
Klarity offers cancer screening programmes that assess individual risk levels for various types of cancer using a comprehensive questionnaire and proprietary risk prediction models. Based on the results, we recommend specific screening tests, which may include at-home sample collection kits or clinic appointments. For the latter, we partner with third parties, including The Mole Clinic for skin cancer checks and Scan.com for mammographies. For full blood draws, we utilise the services of Bloodsandbeyond as mobile phlebotomists. The collected blood samples are processed by The Doctors Laboratory.
Other Services:
We may modify and enhance services periodically, introducing improvements or additional features. Mandatory updates may be required for continued access.
HOW DO I OPEN A KLARITY ACCOUNT?
Residents of the United Kingdom aged 13 or older can create an account. Users outside the UK may also use the service, but certain features may not be applicable. If under 13, a Child may register with parental consent. Account sharing is prohibited. Account creation requires name, email, and a secure password. Users are responsible for account security, including password protection and adherence to technical requirements.
COMMUNICATING WITH YOU
Communication will primarily be through the app or website, with occasional email updates. Users can manage communication preferences in the app’s “Settings” section. Keep account details current. Closure can be done through the “Settings” area.
Account Protection: We prioritise account and data security, utilising encryption for data transmission and storage. Users are urged to choose strong passwords, maintain mobile and email security, and report unauthorized access promptly.
Usage Restrictions: Users must act reasonably and responsibly, avoiding illegal or harmful activities. Respectful communication is expected. Account closure may occur if security concerns arise.
Changes to Terms: Terms may be revised for clarity, improvement, legal compliance, business operation changes, or new service introductions. Users will be notified of changes.
ACCOUNT AND INFORMATION RESPONSIBILITY
Service interruption, faults, or third-party disruptions may occur. We are responsible for the accuracy and quality of internally generated content but not external content. Users retain responsibility for their data. Information on health advice, therapy, diagnosis, treatment, or external websites is not our liability.
CONTACT US OR COMPLAINTS
For complaints or concerns, contact us with relevant details. Response language is English.
KLARITY t/a Managed Self Ltd
Alum House
5 Alum Chine Road
Westbourne
Bournemouth
BH4 8DT
UK
Email : info@getklarity.io
PERMISSION FOR US TO PROCESS YOUR PERSONAL INFORMATION
To provide services under the agreement we need to collect information about you. Under data protection law, we are what is known as the “data controller” of your personal information. For more information about how we use your personal information, see our Privacy Policy By entering into the agreement, you are giving us permission to gather, process and store your personal information for the purpose of providing our services to you. This doesn’t affect any rights and obligations you or we have under data protection law. You can withdraw your permission by closing your account, which will end the agreement between you and us. If you do this, we’ll stop using your information for the purpose of providing our services, but we may need to keep your information for other legal reasons.
OUR INTELLECTUAL PROPERTY
We own all the intellectual property in our products (for example, the content in our app and on our website and our logo). You must not use our intellectual property as your own, except to enjoy our products. You also must not reverse-engineer any of our products (that is, reproduce them after a detailed examination of their construction or composition).
LEGAL FINE PRINT
Our contract with you:
Only you and we have any rights under the agreement.
The agreement is personal to you and you cannot transfer any rights or obligations under it to anyone else.
Our right to transfer: We will only transfer any of your and our rights or obligations under the agreement if we reasonably think that this won’t have a significant negative effect on your rights under these terms and conditions or we need to do so to adhere to any legal or regulatory requirement. When we transfer rights and obligations, we call this “novation”. When we only transfer rights, we call this “assignment”.
English law applies: The laws of England and Wales apply to these terms and conditions.
The English version of the agreement applies: If these terms and conditions are translated into another language, the translation is for reference only and the English version will apply.
Our right to enforce the agreement: If you have broken the agreement between you and us and we don’t enforce our rights, or we delay in enforcing them, this will not prevent us from enforcing those or any other rights at a later date.
Taking legal action against us: If you want to take legal action against us in the courts, only the courts of England and Wales can deal with any matter relating to these terms and conditions.date.
YOUR INFORMATION RIGHTS
Klarity t/a Managed Self Ltd is the Data Controller for the data that we process. This term is a legal phrase used to describe a person or entity that controls the way data is used and processed. The General Data Protection Regulation (GDPR) grants you the following rights as a data subject:
Right to Access: You have the right to request access to your personal data we hold.
Right to Rectification: You have the right to request correction of any inaccurate or incomplete data.
Right to Erasure: You have the right to request deletion of your data under certain conditions.
Right to Restriction of Processing: You can request us to restrict the processing of your data under specific circumstances.
Right to Data Portability: You have the right to obtain and reuse your data across different services.
Right to Object: You can object to the processing of your data under certain circumstances.
Right to Withdraw Consent: You can withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us at .We will respond to your request within one month.
WEBSITE INFO ON CONDUCT?
Other than personally identifiable information, which is covered under our Privacy Policy, any material you transmit or post to our Website shall be considered non-confidential and non-proprietary. We shall have no obligations with respect to such material. We and our designers shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes. You are prohibited from posting or transmitting to or from our Website any material:
that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or
for which you have not obtained all necessary licences and/or approvals; or
which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or
which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
You may not misuse our Website (including, without limitation, by hacking). We shall fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of this clause